Exfo Collaborates with Intel to Develop Breakthrough Cloud and Network Infrastructure Fault Detection Solution

EXFO’s Adaptive Service Assurance Platform with Platform Observability by Intel Delivers a Better 5G Experience with Complete Visibility

QUEBEC CITY, June 15, 2022 /PRNewswire/ – EXFO, the communications industry’s test, monitoring and analysis experts, today announced a groundbreaking solution, in collaboration with Intel, enabling 5G network operators to identify and correlate degradation of service. This solution supports automation for cloud-specific assurance whether failures originate from the network, service layers, or cloud-native network infrastructure.

According to the latest joint research results from Heavy Reading and EXFO1, 81% of carriers surveyed expect 5G networks to be more difficult to troubleshoot than 4G networks. Similarly, 69% of operators agreed that outage detection and correlation is more difficult in cloud-native networks, with 74% citing a lack of cloud-specific assurance tools causing them to rely on on manual processes.

EXFO’s complete insurance solution uses Intel’s platform observability alongside EXFO’s existing Adaptive Service Assurance Platform (ASA) to bridge the visibility gap between cloud-native infrastructure and network layers and service. In doing so, it provides complete visibility across the entire operational reach of carrier networks. The solution enables operators to assess the operational state of the underlying cloud-native infrastructure from the chip level, allowing fault isolation or correlation across all areas of the network. Together, EXFO and Intel technology accelerates time to resolution and eliminates domain-specific fault denial.

Intel® Xeon Scalable Processorswith built-in AI and NFV accelerators, provide the foundation to propel 5G experiences and Intel® Platform Telemetry Overview provide a detailed view of cloud-native infrastructure operations. It allows operators to “see” directly into the heart of the platform’s core infrastructure and assess operational metrics including health, usage, congestion, power consumption and audits configuration. By adopting the CNCF’s OpenTelemetry project, Intel provides a standard implementation that allows the industry to benefit from infrastructure observability.

“Network virtualization is an evolutionary path that started with 4G and is now firmly established with 5G. But managing service level agreements in virtual and physical domains is much more difficult, especially when the infrastructure is not always owned by the operator. As part of our adaptive service assurance platform, EXFO’s comprehensive assurance solution ensures that operators can detect, correlate and resolve defects wherever they originate, significantly reducing the time resolution,” said Philippe MorinCEO of EXFO.


1 Read Intensive: 5G Troubleshooting and Fault Finding Study, North America and Western Europe, March 2022

“While service assurance in mobile networks is relatively well understood, the added dimension of cloud-native infrastructure presents a new challenge for most operators. Given the ubiquitous adoption of solutions powered by Intel processors Xeon in the Core Network, Intel Platform Telemetry Insights with Open EXFO’s telemetry and ASA platform provide the lenses operators need to deliver comprehensive service assurance across their entire network infrastructure,” said Alex QuachVice President and General Manager of Intel’s Wireline & Core Network Division.

EXFO’s comprehensive assurance solution is driven by EXFO’s adaptive service assurance technology, which detects customer-affecting events from communications network infrastructure and services, and provides complete visibility into network layers 1 through 7. The solution orchestrates the real-time interworking of multiple performance data streams and dynamically collects and analyzes the right combination of system, monitoring, and telemetry data to perform real-time network monitoring and inform effective action. With the integration of the Intel Platform Telemetry Insights data stream, customers of EXFO’s data source-independent adaptive service assurance platform have instant access to critical infrastructure performance metrics.

EXFO’s complete insurance solution is now available for customer deployment.

Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries.

About EXFO

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisors to fixed and mobile network operators, hyperscalers and industry leaders in manufacturing, development and research. They rely on us to deliver superior visibility and insight into network performance, service reliability, and user experience. Building on our 35 years of innovation, EXFO’s unique combination of equipment, software and services enables faster and more secure transformations related to 5G, cloud-native and fiber optic networks.


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